What is Eureka AI Chat?
Eureka AI Chat is a financial assistant that helps users check balances, review transactions, connect bank accounts, ask spending questions, and carry out approved money actions through a conversational interface.
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Eureka AI Chat FAQ
Everything you need to know about what the assistant can do on the web app and on WhatsApp.
What can I do on the web app?
- •Sign up, log in, and manage profile.
- •Secure authenticated chat with the AI assistant.
- •Conversation history.
- •Connect a bank account through Mono.
- •Check balances across linked accounts.
- •Review recent transactions.
- •See spending insights and category breakdowns.
- •Set and review budgets.
- •Start transfers with confirmation before money moves.
- •Buy airtime and data.
- •Pay electricity and cable TV bills.
- •Disconnect a linked bank account.
What can I do on WhatsApp?
On WhatsApp, users can do the same core banking tasks by sending natural language messages.
Examples:
- •"What's my balance?"
- •"Show me my transactions from last week"
- •"How much did I spend on food this month?"
- •"Transfer 5000 naira to savings"
- •"Buy airtime for 08012345678"
WhatsApp is best for quick, conversational banking without needing to open the website.
What features are shared across web and WhatsApp?
- •Natural language chat
- •Context-aware replies
- •Bank account connection
- •Balance and transaction checks
- •Spending insights
- •Transfer requests with confirmation
- •Bill and airtime/data payments where enabled
How does account connection work?
Bank accounts are connected through Mono. Once connected, the assistant can read balances, fetch transactions, and support account-related actions for the linked bank.
Is money moved automatically?
No. Transfer actions require explicit confirmation before they are completed. The assistant asks you to confirm before processing any transfer.
Is my information safe?
The platform uses authenticated sessions on the web, secure bank linking, and confirmation steps for sensitive actions. Users should still avoid sharing passwords or one-time codes in chat.
Step-by-step: How to use the platform
- 1. Create an account or sign in
Use the website to sign up or log in.
- 2. Open the chat
Start a conversation with the assistant on the web or send a message on WhatsApp.
- 3. Connect your bank account
Follow the secure connection flow to link your bank account through Mono.
- 4. Ask a question naturally
Try prompts like "Show my balance", "What did I spend this week?", and "Give me my recent transactions".
- 5. Use advanced actions when needed
Set budgets, compare spending, buy airtime or data, pay bills, and start transfers.
- 6. Confirm sensitive actions
Review details and confirm before any sensitive action is completed.
- 7. Return anytime
On web, conversation history keeps context. On WhatsApp, continue with follow-up messages naturally.
Example questions users can ask
- •"How much do I have in all my accounts?"
- •"Show transactions from the last 7 days"
- •"What category did I spend the most on this month?"
- •"Set a budget for transport"
- •"Pay electricity bill"
- •"Buy 1,000 naira airtime"
Common FAQ answers
Do I need a bank account connected? Yes, for balances, transaction history, spending insights, and transfers.
Can I use it without WhatsApp? Yes. The web app provides the same assistant experience in the browser.
Can I use it without the web app? Yes. You can use it directly on WhatsApp once your account is set up.
Does it support follow-up questions? Yes. The assistant keeps conversational context for natural follow-ups.
What happens if I do not have a connected account? You are prompted to connect one before bank-specific data is shown.
What should I ask first? Try "What can you help me with?" or "Help me connect my bank account."
Short version for UI cards
- •Chat with AI on web or WhatsApp
- •Connect bank accounts securely
- •Check balances and transactions
- •See spending insights and budgets
- •Transfer money with confirmation
- •Buy airtime, data, and pay bills